Explore Our Comprehensive FAQ Section for In-Depth Answers to Commonly Asked Questions
Frequently Asked Questions
Got a question? We’re here to help.
Phone Service
This is where we thrive. Just give us your industry, and a short mission statement and we’ll take care of the rest.
Yes, you can request access to make updates or changes
No, unfortunately all email addresses are linked to an existing web domain. Therefore, we cannot provide email addresses without first having a domain name for your company. E.g. (www.Yourcompany.com)
We can retrieve your website's content and pictures for reuse.
We assist with finding a virtual business address that suits you, enhancing your credibility and funding prospects. Setting up services is your responsibility. We also offer virtual addresses in North Carolina for an additional $40/month."
You have two options:
1.We can pull in the domain from your hosting (GoDaddy, Google etc.)
2.We can assign you a new domain similar to what you currently have
When you sign up, you can upload your files for us to use in your website if you have a logo or an image.
The turn around time for website delivery is 7 to 10 business days.
Canceling your account is simple and straightforward. Every invoice we send includes a link to manage your subscription. To cancel your account, just follow these steps:
Web/Email
Absolutely, after registration you’ll have the option to port over your existing number free of charge.
Yes, after you download mobile app it’s like having Two numbers – on the same phone.
Simply download the mobile app and begin using our service right away. *Please note you can also purchase a desk phone if needed.
No. All programming and custom greetings are done for you. All you will need to do is download the Turncom360 mobile app.
All business calls come through the mobile app. In addition the Caller ID displays the option chosen by the caller. eg: Sales, Service etc.
No need to carry around multiple cell phones. You can have up to four business lines ring 1 phone.
We can assign a unique number to each company that answers with a separate greeting. When the caller is transferred to your mobile the Caller ID will identify which company is calling. Giving you the opportunity to answer appropriately.
We report your monthly payment to Credit Safe
Local Office: (919) 390-2099
Toll free: (888) 596-2060
Email: contact@turncom360.com
100 South Garnett St Henderson, NC 27536
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